Back of the future

This form allows you to return a ring purchased on the site Aeklysbystarck.com

Please note that the Aeklys rings activated in the application cannot be returned or exchanged.

Your tracking number has been sent to you by email

After examination of your request you will receive a return slip within 4 working days.

If your Aeklys is not the right size, we will exchange it.
- The returns via Colissimo from the European Union are offered for Aeklys by Starck.

- Returns are at the customer's expense for Aeklys One.

You may return for a full refund or size exchange your fully functional and undamaged Aeklys product for any reason within 14 days of receiving your original order. Shipping and handling charges are not refundable.

Please note:
- Original orders are limited to one ring size change or refund.
- Non-exchanged gift cards and orders purchased with gift cards are not refundable.

To return your Aeklys product, please follow the steps below:
- Please submit a return request through the form above for return information.
- Your Aeklys can no longer be returned if it has been activated.
- Carefully pack the product with all the accessories originally supplied with your purchase so that it is not damaged in transit. We suggest that you use the original packaging if possible.
- Insert the copy of the return slip inside your package.
- Ship the product to the address we provide.
You are responsible for and must prepay all return shipping charges. You assume all risk of loss or damage to the product in transit to us. We recommend that you use a traceable shipping method for your protection. If the product is damaged or if the accessories originally included in your purchase are missing, ICARE Technologies reserves the right to refuse the return or charge for any damage to the product and any missing parts.